What needs doing, and what's coming
"What needs doing" cards with deadlines: trays overdue for return, delivery requests now open. Coming deliveries for the next 60 days, and the financial year at a glance by plantation.
Included with Orders & Prices
Your customers serve themselves. Your phone rings less.
Plantation foresters and external customers sign in to their own portal to order, follow every order, ask for delivery or a hold, confirm what arrived, report a problem and send trays back. It speaks their words, and shows nothing internal.
OperoNMS · Customer portal
Made forYour own plantation forestersRegional silviculture managersExternal growers and farmersLandscapers and retailersMunicipal and project buyers
Tour the portal
Everything a customer does with your nursery, in one place.
Real portal screens, signed in as Lwazi, a forester at the demo company's Highveld plantations.
OperoNMS · Customer portal · Home
Their plantations and compartments
Compartments with hectares, stocking in stems per hectare, species, harvest month and plants needed, and whether they are ordered yet. Add or rename compartments, set planting months and the blanking allowance, and add the compartments due for harvest to projected orders.
OperoNMS · Customer portal · Plantations
Place an order in a minute
Pick compartments, species and quantities. The earliest month that can be grown in time is offered automatically, and each line goes to the right nursery. Where the nursery runs an annual order round, projected orders fill themselves from compartments due for harvest, or from a spreadsheet.
OperoNMS · Customer portal · Place an order
Every order, with its next step
Current, Delivered and Closed tabs, with Projected, Adjusted and Actual for customers on the order cycle. A "Next" column says what happens next, such as "Delivery requests open 18 Oct 2026", and each order has a timeline. Orders can be cancelled before the nursery has started growing them.
OperoNMS · Customer portal · My orders
Ask for delivery, or for more time
Raise a delivery request with a preferred date and site contact. Can't plant yet? Request a hold of up to three months, see the allowance left for the year, and confirm the terms when the nursery approves.
OperoNMS · Customer portal · Requests & holds
Every delivery, confirmed at the other end
Upcoming and delivered loads with the delivery note, vehicle, quality result and receipt. Confirm receipt with plants and trays received, shortages and damage. "Report a problem" (damaged, wrong species, below spec, short) with up to five photos. Accept or decline loads sent under concession.
OperoNMS · Customer portal · Deliveries
Trays, before they become a charge
Trays by delivery, with the number overdue. "Arrange Tray Return" books a collection or a drop-off at any of your nurseries. The customer knows what will be charged and when, so there are no surprises.
OperoNMS · Customer portal · Trays
What customers see
Their words, their orders, their trays.
- Plain statuses: "Waiting for nursery", "Delivery requests open", "Confirmed"
- Their own orders only, limited to the plantations they look after
- Delivery notes with the quality result of every batch
- Deadlines before they matter: request windows, hold allowances, tray returns
- Email reminders before each order-cycle deadline, when the cycle is on
What they never see
Your internal prices and other customers stay yours.
- No prices beyond their own, and no internal price lists
- No other customer's orders
- No supplying nursery until it has accepted the order
- No surplus stock board, no internal notes
- Their own sign-in, separate from your staff's, with every action recorded
For the nursery
Fewer phone calls, cleaner data, faster decisions.
Every request a customer makes in the portal lands in the right queue on your side: Orders to Accept, Plant Hold Requests, the dispatch schedule, customer problem reports and tray collections. Nobody retypes an email.
0orders retyped from email
5photos per problem report
60days of coming deliveries on Home
OperoNMS · Customer portal · Compartments
Pilot programme
Be one of our first pilot nurseries.
We work closely with a small group of nurseries to set up OperoNMS on their sites. You get hands-on setup and training, your own nursery's layout and recipes loaded with you, and a direct say in what we build next.